15 online retailers that offer fast and free in-store and curbside pickup — including Target, Walmart, Best Buy, and more

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  • Even with all of the various shipping options available to shoppers these days, sometimes picking up in-store suits your needs the best. It's often faster than traditional shipping and eliminates the middleman — you get to pick it up yourself.
  • With COVID-19 concerns still guiding shopping practices this holiday season, more stores are offering online orders with in-store pickup than ever.
  • We've listed all of the major retailers offering in-store pickup below, along with their policies on how to do so.
  • For more, check out our up-to-date coverage of Black Friday 2020 and Cyber Monday 2020 here.

There are many reasons why selecting in-store pickup at checkout is a great option for holiday shoppers. Buying online and picking up in-store is also useful for:

  • Keeping contact to a minimum and avoiding long checkout lines
  • Ensuring your local store has what you need before making the drive
  • Getting a gift for someone while keeping it discrete
  • Cutting out the wait time in shipping by driving to your local store to get your order for yourself

While the basic premise of "Buy Online, Pick Up in Store" is similar across stores, there are some subtle differences that are important to note, especially regarding return, hold, and charge policies.

For each store below, we've broken down the different pickup options, what to do after you place your order, what you need at the store, what to do if you'd like someone else to pick up the order, and how long your order will be held at the store. Each one still requires a face covering to enter the store. 

Below, you'll find everything you need to know about in-store pickup at some of the most popular retailers.

Apple

Pickup options: 

  • In-store pickup
  • Curbside pickup: Available at participating Apple Store locations.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the store to pick up your item.

What you need at the store: A photo ID and order number. 

If you'd like someone else to pick up the order: Select "Someone else will pick up these items" at checkout. This new person will need to bring a photo ID and the order number.

How long your order will be held at the store: 21 days. You will get reminder emails every week until the 21st day, at which point Apple will cancel your order and refund your purchase.

Bed Bath & Beyond

Pickup options: 

  • Buy online and pick up in-store
  • Curbside pickup: Pop your trunk after parking in the designated spot and they'll bring your order out.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the designated location at the store to pick up your item.

What you need at the store: A photo ID and a copy of the notification email. 

If you'd like someone else to pick up the order: During checkout, an alternate person for pickup can be designated — you'll just need to provide their email at that time. 

How long your order will be held at the store: 3 days. If your order isn't picked up after this time period, your order will be canceled. If you need more time, contact the store to request an extension.

Best Buy

Pickup options

  • Fast store pickup
  • Contactless curbside pickup: Available to drivers, pedestrians, and cyclists — just check-in on your smartphone.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the Store Pickup counter at the store.

What you need at the store: A photo ID, the credit card used at checkout, and the order number.

If you'd like someone else to pick up the order: You can designate an alternate pickup person during checkout by providing their name, email address, and phone number. This person needs to bring their ID and order number. If you'd like to change the person picking up your order, select Make Changes in your order details.

How long your order will be held at the store: 5 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment. You can extend your pickup window by calling your local store or contacting customer service.

Bloomingdale's

Pickup options: 

  • Buy online, pick up in-store
  • Contact-free curbside pickup: Notify the store you're on your way after receiving your confirmation email and check-in upon arrival in the designated area.

What to do after you place your order: Wait until you receive a pickup notification email or text before you go to the store to pick up your item.

What you need at the store: A government-issued photo ID and the order confirmation number.

If you'd like someone else to pick up the order: Identify the alternate pickup person at checkout. They will need to bring a photo ID and copy of the notification email. 

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, your order will be canceled and you will be issued a refund.

JCPenney

Pickup options: 

  • Same day pickup: Order by 5 p.m. local time to pick up your order the same day. 
  • Curbside pickup: Park in the designated area to have them place your order in your trunk or backseat.
  • Ship to store: Most orders are ready within 4 to 7 business days.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the designated location at the store to pick up your item.

What you need at the store: A photo ID, the credit card used at checkout, and the order number. 

If you'd like someone else to pick up the order: You can designate the alternate pickup person when ordering, and they will receive the notification email. The new person needs to bring a photo ID and the order number. 

How long your order will be held at the store: 10 days. If your order isn't picked up after this time period, it will be canceled and you'll be refunded your payment. If you need more time, contact the store to request an extension.

Kohl's

Pickup options: 

  • Free store pickup
  • Contactless drive-up: Select this option at checkout — hours vary by location. 

What to do after you place your order: Wait until you receive a pickup notification email before you go to the Customer Service desk at the store to pick up your item.

What you need at the store: A photo ID and a copy of the notification email. 

If you'd like someone else to pick up the order: Add an alternate pickup person to the Pickup Option section during checkout. This new person will need to bring a photo ID and a copy of the notification email. You can edit or add an alternate by going to the Manage Order page in your account history. 

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment. If you need more time, contact the store to request an extension.

L.L.Bean

Pickup options: 

  • In-store pickup
  • Contactless curbside pickup: Reserve online or on the phone to get curbside service. 

What to do after you place your order: Wait until you receive a pickup notification email or call before you go to the store to pick up your item.

What you need at the store: A photo ID that matches the credit card used to make the purchase and a confirmation of your order.  

If you'd like someone else to pick up the order: Identify the alternate pickup person at checkout. They will need to bring a photo ID and copy of the notification email. 

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, you will be contacted about getting a credit.

Macy's

Pickup options: 

  • Free Pickup in Store
  • Curbside Pickup: Let the store know you're on your way by pressing the button in your notification email to have staff drop your order in your trunk.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the designated location at the store to pick up your item.

What you need at the store: Your notification email — it has a barcode in it to verify it's you. 

If you'd like someone else to pick up the order: Forward the notification email to them to take to the store along with their photo ID.

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment.

Nordstrom

Pickup options: 

  • Buy online, pick up in store
  • Curbside pickup: Park in the designated area at your local store to have them bring your order out to your car. 

The order is usually available for pick up within two hours, though it can take longer during busier times like the holidays. 

What to do after you place your order: Wait until you receive a pickup notification email (usually within four hours of order) before you go to the store to pick up your item, or in some locations, have an employee bring your order directly to your car. 

What you need at the store: A photo ID.

If you'd like someone else to pick up the order: Contact the store directly to update the pickup information for the new person. 

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment.

REI

Pickup options: 

  • Store pickup
  • Curbside Pickup: Order at a store offering curbside pickup to have your items dropped off in your car. 

What to do after you place your order: Wait until you receive a pickup notification email with specific instructions before you go to the store to pick up your item.

What you need at the store: A photo ID and copy of the notification email. 

If you'd like someone else to pick up the order: Forward the notification email to them to take to the store along with their photo ID. REI also suggests contacting the store directly to let them know someone else will be picking up your package.

How long your order will be held at the store: It depends on your order; you can find out your specific date in your email notification.

Target

Pickup options:

  • Order Pickup
  • Drive up: Order via the Target app and have your order brought out to your car, free.

What to do after you place your order: Wait until you receive a pickup notification email before you go to the Guest Services counter at the store to pick up your item.

What you need at the store: A photo ID.

If you'd like someone else to pick up the order: You can add or change the pickup person on the order details page or when you receive your email notification for pickup. The individual will also need to bring a valid photo ID. This feature isn't extended to Drive Up — only you can pick up your Drive Up order. Read more about it here.

How long your order will be held at the store: 7 days. If your order isn't picked up after this time period, your order will be canceled and you won't be charged. You can extend your pickup window by one day by signing into your online account or visiting your order details page.

The Container Store

Pickup options:

  • Curbside pickup: All stores (except for the Manhattan location) default to curbside pickup, but you can still opt to go inside and pick up your order.

What to do after you place your order: Wait to receive an order confirmation email or text with detailed directions for picking up your order. You can choose to pick up in-store as well. 

What you need at the store: The order confirmation number. 

If you'd like someone else to pick up the order: All they need to do is bring the order confirmation number to the store. 

How long your order will be held at the store: 30 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment.

The Home Depot

Pickup options: 

  • Free in-store pickup
  • Curbside pickup: Follow the instructions in the notification email to have your order dropped off in your car.

What to do after you place your order: Wait until you receive a pickup notification email or text before you go to the designated area in the store or parking lot to pick up your item.

What you need at the store: A photo ID and a copy of the notification email.

If you'd like someone else to pick up the order: You can designate an alternate pickup person during checkout. This person needs to bring their ID, order number, and notification email. 

How long your order will be held at the store: 7 days. Orders not claimed after that will be canceled and you'll be refunded your payment.

Walmart

Pickup options: 

  • Pick up today
  • Grocery curbside pickup: Reserve a time and location convenient for you to have a personal shopper select and drop your items off in your car. 

When you search by "Free pickup + discount," you can even get a discount on select items if you choose to pick up in-store. This discount will be automatically applied when you complete your order. 

What to do after you place your order: Wait until you receive a pickup notification email before you go to the pickup desk at the store to pick up your item.

What you need at the store: A photo ID and an email or text with your order number. Bringing your notification email barcode can help expedite your pickup process. 

If you'd like someone else to pick up the order: You can designate a pickup person during checkout or edit it later in "Order details." It may take up to four hours for the new pickup person to update. This new person needs to bring a copy of your Ready for Pickup email.

How long your order will be held at the store: 4 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment.

Williams-Sonoma

Pickup options: 

  • Buy online, pick up at store
  • Curbside pickup: You can opt for curbside pickup at checkout — just call when you arrive to have your order delivered to your car.

What to do after you place your order: Wait until you receive a pickup notification email or text before you go to the store to pick up your item.

What you need at the store: A photo ID and the order number.

If you'd like someone else to pick up the order: Call the store to let them know the name of the alternate pickup person. The new person will need to bring a photo ID and copy of the notification email. 

How long your order will be held at the store: 5 days. If your order isn't picked up after this time period, your order will be canceled and you'll be refunded your payment. If you need more time, contact the store to request an extension. 

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