{"id":136668,"date":"2021-08-25T01:09:49","date_gmt":"2021-08-25T01:09:49","guid":{"rendered":"https:\/\/precoinnews.com\/?p=136668"},"modified":"2021-08-25T01:09:49","modified_gmt":"2021-08-25T01:09:49","slug":"just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site","status":"publish","type":"post","link":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/","title":{"rendered":"Just Eat plans to create more than 1,000 customer service roles at UK site"},"content":{"rendered":"

Takeaway delivery platform Just Eat has announced plans to create more than 1,000 customer service roles at its new office near Sunderland.<\/p>\n

The company, which is part of the Amsterdam-based Just Eat Takeaway group, is bringing work in-house that was previously outsourced to third party operators in Bulgaria and the Philippines.<\/p>\n

It said it had already created 300 of the 1,500 roles at the office in Houghton-le-Spring that was previously used by now-defunct energy supplier Npower<\/strong>.<\/p>\n

<\/p>\n

Just Eat said employees would initially work from home and it planned to operate a hybrid model – involving a mixture of office and home working – over coming months, with an on-site gym among facilities on offer.<\/p>\n

The jobs announcement was hailed by business minister Paul Scully as a boost to the government’s ambition to “level up the whole of the UK”.<\/p>\n

It is part of a £100m investment in the region by Just Eat over the next five years, the company said.<\/p>\n

Just Eat currently employs around 2,000 people – excluding couriers – in the UK and the 1,500 at the Houghton-le-Spring site are in addition to this.<\/p>\n

The new roles are being taken on to deal with its 58,000 UK restaurant partners as well as millions of takeaway customers.<\/p>\n

Jobs on offer will range from customer service advisors to team leaders, specialist support roles and management, Just Eat said.<\/p>\n

<\/p>\n

UK managing director Andrew Kenny said: “We’re delighted to be creating upwards of a thousand new employment opportunities in our customer care department over the next 12 months.<\/p>\n

“This move will help us to bring the very best service to our customers and restaurant partners as demand for food delivery goes from strength to strength in the UK.”<\/p>\n

The move comes after Just Eat separately began rolling out a new worker model<\/strong> for its couriers last year, which entitles them to rights such as the minimum wage, pension contributions, statutory pay and sick pay.<\/p>\n

More than 4,500 are now employed in this way in London, Birmingham, Liverpool, Brighton and Cambridge, rather than the usual gig economy model of being treated as self-employed contractors.<\/p>\n

The announcement comes after Just Eat last week reported<\/strong> a rise in UK orders by 58 million in the first half of the year although a marketing splurge to boost its growth – which included a Euro 2020 tie-up – drove it to a loss.<\/p>\n

Source: Read Full Article<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Takeaway delivery platform Just Eat has announced<\/p>\n","protected":false},"author":3,"featured_media":136667,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23051],"tags":[],"yoast_head":"\nJust Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Just Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News\" \/>\n<meta property=\"og:description\" content=\"Takeaway delivery platform Just Eat has announced\" \/>\n<meta property=\"og:url\" content=\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/\" \/>\n<meta property=\"og:site_name\" content=\"Pre Coin News\" \/>\n<meta property=\"article:published_time\" content=\"2021-08-25T01:09:49+00:00\" \/>\n<meta name=\"author\" content=\"mediabest\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/precoinnews.com\/wp-content\/uploads\/2021\/08\/Just-Eat-plans-to-create-more-than-1000-customer-service-roles-at-UK-site.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"mediabest\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/\",\"url\":\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/\",\"name\":\"Just Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News\",\"isPartOf\":{\"@id\":\"https:\/\/precoinnews.com\/#website\"},\"datePublished\":\"2021-08-25T01:09:49+00:00\",\"dateModified\":\"2021-08-25T01:09:49+00:00\",\"author\":{\"@id\":\"https:\/\/precoinnews.com\/#\/schema\/person\/ad0e9920e03d3b41c7ad02a18375d76a\"},\"breadcrumb\":{\"@id\":\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/precoinnews.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Business\",\"item\":\"https:\/\/precoinnews.com\/category\/business\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Just Eat plans to create more than 1,000 customer service roles at UK site\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/precoinnews.com\/#website\",\"url\":\"https:\/\/precoinnews.com\/\",\"name\":\"Pre Coin News\",\"description\":\"precoinnews.com\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/precoinnews.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/precoinnews.com\/#\/schema\/person\/ad0e9920e03d3b41c7ad02a18375d76a\",\"name\":\"mediabest\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/precoinnews.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f5f13cb3b94fc348d515c0951f6ca073?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f5f13cb3b94fc348d515c0951f6ca073?s=96&d=mm&r=g\",\"caption\":\"mediabest\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Just Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/","og_locale":"en_US","og_type":"article","og_title":"Just Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News","og_description":"Takeaway delivery platform Just Eat has announced","og_url":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/","og_site_name":"Pre Coin News","article_published_time":"2021-08-25T01:09:49+00:00","author":"mediabest","twitter_card":"summary_large_image","twitter_image":"https:\/\/precoinnews.com\/wp-content\/uploads\/2021\/08\/Just-Eat-plans-to-create-more-than-1000-customer-service-roles-at-UK-site.jpg","twitter_misc":{"Written by":"mediabest","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/","url":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/","name":"Just Eat plans to create more than 1,000 customer service roles at UK site - Pre Coin News","isPartOf":{"@id":"https:\/\/precoinnews.com\/#website"},"datePublished":"2021-08-25T01:09:49+00:00","dateModified":"2021-08-25T01:09:49+00:00","author":{"@id":"https:\/\/precoinnews.com\/#\/schema\/person\/ad0e9920e03d3b41c7ad02a18375d76a"},"breadcrumb":{"@id":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/precoinnews.com\/business\/just-eat-plans-to-create-more-than-1000-customer-service-roles-at-uk-site\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/precoinnews.com\/"},{"@type":"ListItem","position":2,"name":"Business","item":"https:\/\/precoinnews.com\/category\/business\/"},{"@type":"ListItem","position":3,"name":"Just Eat plans to create more than 1,000 customer service roles at UK site"}]},{"@type":"WebSite","@id":"https:\/\/precoinnews.com\/#website","url":"https:\/\/precoinnews.com\/","name":"Pre Coin News","description":"precoinnews.com","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/precoinnews.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/precoinnews.com\/#\/schema\/person\/ad0e9920e03d3b41c7ad02a18375d76a","name":"mediabest","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/precoinnews.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f5f13cb3b94fc348d515c0951f6ca073?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f5f13cb3b94fc348d515c0951f6ca073?s=96&d=mm&r=g","caption":"mediabest"}}]}},"_links":{"self":[{"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/posts\/136668"}],"collection":[{"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/comments?post=136668"}],"version-history":[{"count":0,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/posts\/136668\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/media\/136667"}],"wp:attachment":[{"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/media?parent=136668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/categories?post=136668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/precoinnews.com\/wp-json\/wp\/v2\/tags?post=136668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}