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Southwest Airlines under fire for canceling thousands of flights
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Southwest Airlines canceled about 600 flights and delayed more than 4,000 between last Friday and Sunday, according to reports.
Those numbers represent about 40% of Southwest's total flights over the weekend, as Fox 11 Dallas first reported.
On Monday and Tuesday, the airline canceled a combined 2,355 flights, according to data from global flight tracker FlightAware.com.
"As the weather radar has been illustrating over the past few days, the cancellations are due to convective thunderstorms across the nation from Denver and Chicago down to Houston, Dallas, the Gulf Coast and Florida – all areas with our busiest flight schedules," a spokesperson for the airline told FOX Business.
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Southwest noted that it operates more than 3,400 flights per day and made some "proactive cancellations," which "allow Southwest to alert [c]ustomers sooner to changes in their flights, minimize delays at airports, reduce possible weather-related diversions and react nimbly to the resulting air traffic control initiatives that are often implemented to reduce air traffic/manage flights into airports, or along approach routes, experiencing severe weather."
One Southwest customer, Sara Kyle, spoke to Fox 11, calling the delays "frustrating."
"Had to book an extra night at the hotel, extend our rental car," Kyle said after her fight was delayed with only several hours' notice, according to the outlet. "My husband is missing a few meetings this morning. Minor inconveniences, but it would’ve been nice to have a heads up."
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