COVID-19: Sainsbury’s and Morrisons to enforce mask wearing in shops

Supermarket chain Sainsbury’s will enforce mask-wearing and shopping alone in its stores, the company has said.

In a statement, the firm said it has written to customers to ask them to play their part in keeping everyone safe, and said it has “significantly reduced” the number of customers allowed into stores at any one time.

Simon Roberts, chief executive of Sainsbury’s, said: “I’ve spent a lot of time in our stores reviewing the latest situation over the last few days and on behalf of all my colleagues, I am asking our customers to help us keep everyone safe.

“The vast majority of customers are shopping safely, but I have also seen some customers trying to shop without a mask and shopping in larger family groups.

“Please help us to keep all our colleagues and customers safe by always wearing a mask and by shopping alone.

“Everyone’s care and consideration matters now more than ever.”

Sainsbury’s said it would put trained security guards at store entrances to challenge those not wearing a mask and those who were shopping in groups.

It follows a strengthened mask policy from Morrisons earlier.

David Potts, chief executive of Morrisons, said: “Those who are offered a face covering and decline to wear one won’t be allowed to shop at Morrisons unless they are medically exempt.”

He added: “Our store colleagues are working hard to feed you and your family, please be kind.”

Earlier, vaccines minister Nadhim Zahawi said the government was concerned that supermarkets were becoming places where the virus could be spread more easily.

He said: “We are concerned that, for example, in supermarkets we need to make sure people actually wear masks and follow the one-way rule in supermarkets.

“And, of course, when they are at capacity – to operate safely, people wait outside supermarkets.

“We don’t want to go any tougher, because this is a pretty tough lockdown.”

There are only a few cases where people can be exempt from wearing face masks in settings such as supermarkets, including children under the age of 11, people who physically cannot put a mask on or wear one, and people for whom putting on, wearing or taking off a mask would cause “severe distress”.

Also exempt are people accompanying those who rely on lip reading or those in cases where using a mask would to risk harm or injury to others.

Andrew Opie, director of food and sustainability at the British Retail Consortium, said: “Sadly, (enforcing mask rules) has led to a sharp rise in incidents of violence and abuse against shop workers, which is why it is essential police support the work being done by retailers.”

Mr Opie insisted that data from the government’s Scientific Advisory Group for Emergencies (SAGE) had shown retail was a safe environment, and noted that firms had spent hundreds of millions of pounds on safety measures including perspex screens, additional cleaning and social distancing.

“Supermarkets continue to follow all safety guidance and customers should be reassured that supermarkets are COVID secure and safe to visit during lockdown and beyond,” he said.

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