Royal Mail hit by ‘cyber incident’ with customers suffering 'severe disruption' to service | The Sun

ROYAL Mail has been hit by a "cyber incident" with customers suffering severe disruption to services.

The mail giant today said its international export services had been greatly affected as a result.

The company said it was currently unable to despatch export items, including letters and parcels, overseas.

It said this would cause "minor delays".

Royal Mail said: "We have asked customers temporarily to stop submitting any export items into the network while we work hard to resolve the issue.

"Some customers may experience delay or disruption to items already shipped for export.

"Our import operations continue to perform a full service with some minor delays.

"Our teams are working around the clock to resolve this disruption and we will update customers as soon as we have more information.

"We immediately launched an investigation into the incident and we are working with external experts.

"We have reported the incident to our regulators and the relevant security authorities.

Most read in The Sun

baby joy

Ferne McCann pregnant with second child after engagement to Lorri Haines

NUKE PLOT

Deadly shipment of uranium seized at Heathrow destined for UK-based Iranians

POL POSITION

Liverpool legend Steven Gerrard offered Poland job after Aston Villa sacking

BARGAIN HUNT

We drove four hours to go to the UK’s biggest B&M – it was so worth it

"We would like to sincerely apologise to impacted customers for any disruption this incident may be causing."

Source: Read Full Article